The Help Desk We strive on providing dedicated, knowledgeable support. The fastest way to reach us is generally via our email: SUPPORT@SEASONSREFLECTION.COM Contact Form Name* Email* Message* Submit Let's have a chat Online chat hours: Monday - Friday 8am - 8pm PST Saturday 12pm - 11pm PST Sunday Closed LIVE CHAT ACCESSIBLE AT THE RIGHT CORNER OF YOUR SCREEN Please note: during the holiday rush we prioritize order fulfillment in the early and late hours of the day, during this time, live chat responses may be delayed. Frequent Inquiries: GENERAL TOPICS If I receive my order and it arrives damaged. What should I do? All orders are shipped with the highest quality standards, with the utmost care. If a package is clearly damaged (e.i. package is ripped/ crushed) refuse the package from the carrier. If the contents were damaged without any noticeable damage on the exterior packaging, not to worry! Contact us immediately and we will get this issue resolved as quickly as possible. Do you accept returns? Certainly! Return any un-used unopened items within 30 days for a full refund, minus postage. Kept it for longer? We offer a 60-day exchange or store credit policy for all brand new unopened items! Used, altered, modified, or abused products are eligible for return on a case-by-case basis and will be subject to restocking fees. You're changing the name to Merry Co., are you being sold? Absolutely not! Season's Reflection Co. operated from 2014 to 2024, has no outside investors. Initially, we planned to offer a variety of seasonal products but quickly discovered that the Christmas Season was where we truly shined. In 2022, we began searching for a new name to represent our brand. Merry Co., also known as The Merry Company, found its way into our hearts. After dreaming up the tagline "A Tradition of Christmas," it solidified its place in our minds, and we simply couldn't pass up the opportunity to move in this new direction. Even after our rename, we remain a fully self-run, family-owned operation dedicated to producing quality products and impeccable service. Do you ship internationally? Yes! We ship to almost 30 countries. Simply add your items to cart and you should have a automatic shipping estimate. Shipping estimates to some countries are not available and it would be best to contact us support@seasonsreflection.com to get a shipping quote. Note some of our lighting products won't work with international currents or voltages. VINTAGLO TOPICS Will Vintaglo lights be avaliable in 220/240 Volts for Europe? At this time, VintaGlo is available only as a 100-125V AC/DC-compatible light string, suitable for power systems in the United States, Canada, and Japan. Currently, the only way to use VintaGlo in Europe is by using a step-down inverter to convert power from 220/240V to 120V. These inverters are readily available at home improvement stores and online. We are actively working on EU-compatible sets! However, we do not yet have an estimated release date. As a small operation, we are focused on improving our existing product lines before launching new options for additional markets. That said, we are expanding our production capacity to support the development of 220/240V-compatible sets. Stay tuned for updates through our newsletter! Will you have more Vintaglo color options? Yes! The most popular options will be developed first. Currently, we are focusing on releasing the ever-popular Red, Green, Blue, Amber, and Magenta mix. When we have additional production capacity, we do plan to release solid-colored sets and more mini-light styles. Got a suggestion? Let us know! We work year-round to develop and improve our products and are always excited to hear customer preferences and ideas. Your feedback helps us allocate our time and development resources to the most requested products. Why are you focused on plastic bulbs, rather than glass? One of our favorite questions! It's no secret that LEDs made energy-efficient, long-lasting, and durable holiday lighting possible. However, this came at the cost of warm, beautiful colors. Today, manufacturing practices have become so streamlined and cost-efficient that many LED sets are being made to standards no more durable than the incandescent sets of the past. To us, this made no sense. Why invest in a new technology if you're still susceptible to the fragility of yesterday's sets while also compromising the warm, rich color? When launching Vintaglo, our first and foremost non-negotiable was quality, long-lasting sets. This is why we are so focused on plastic composite development. We've developed all our plastic compositions from the ground up, replicating glass-like reflective qualities in plastic and achieving something never before done in the industry. Because we are reflecting and filtering color through plastics that are millimeters thick—rather than microns for lacquered glass—achieving that imperfectly perfect look is extremely difficult and costly. This is why it was never attempted before in the industry. Additionally, the quality of the LED diode plays a critical role. Developing, and implementing, an extremely high-quality LED in a tiny package to then cap it with a custom composite cap is far too expensive for most manufacturers to even consider. Sadly, no matter the quality of colored lacquers or glass, the lenses of current glass offerings still fade in the sun, peel over time, and make decorating more time-consuming and frustrating when you're dealing with fragile glass lenses and bulbs. This, once again, is why we focused so heavily on composites. Our Vintaglo Professional Series mini-lights will not fade under normal operating conditions or shatter during rough installation. Our sets undergo a minimum of 10-season-equivalent UV testing before approval, ensuring they will last, fade-free, for years to come. Will Vintaglo ever have glass lights? Glass-based lighting is certainly an open door for us. We are looking into every option available to extend our offerings to people who have specific preferences—which include glass sets. Whats the deal with Vintaglo bulbs? Will they ever be released? At Vintaglo, we are dedicated to our philosophy of creating long-lasting, durable, composite-based construction methods that replicate the warm, authentic look of glass incandescent lighting. This has proven to be a significant challenge, and our focus remains on perfecting this development. While we are making great progress, we currently don’t have a specific timeline for when these bulbs will be ready for enjoyment. ON A SIDE NOTE: It's no secret that there are already plenty of amazing LED C-style glass bulbs on the market. If you're in a hurry to complete your holiday setup, we encourage everyone to support small businesses—even if it's not our own. Every small business dedicated to this craft contributes to the heart of holiday traditions by creating unique, meaningful products. Developments like vintage-style holiday lighting require countless hours of design, testing, and production—work that many large manufacturers shy away from, preferring to continue producing the same easy-to-sell products year after year. Supporting small businesses helps accelerate the development of innovative new lighting products that a select few are so eagerly waiting for. Return Terms & Conditions General Terms Lighting Garlands & Wreaths SnoFlock Flocking 30 Day returns with full refund for new, unused items, in original condition. 60-day exchanges for a different item from our store or store credit for new, unused items, in original condition. Less return postage. Used, altered, modified, or abused products are subject to restocking fees and are not eligible for our 60-day exchange program. Lighting should be returned in the original condition. Signs of obvious use or neglect are subject to restocking fees. Due to the nature of our Vintage replicating technologies, our lights are made with a hybrid process combining old and new technologies with patent pending elements, some variation is normal and leads to the overall aesthetic charm. Full 30-day return policy applies to unused garlands & wreaths. Any greenery that is returned with any attempts to alter, remove branches, add flocking, painted, glittered, or otherwise changed in other permanent manner are not eligible for returns. Used or neglected items may be subject to an up-to 50% restocking fee determined on a per case basis. Only new and unused garlands & wreaths are eligible for our 60-day exchanges. SnoFlock is covered by an extensive 30-day return, and a 30-day guarantee! If SnoFlock is not the best artificial snow flocking you’ve tried, simply return your used package within 30-days of your original order date to receive a full store credit or refund (minus original postage costs). New, unopened packages are eligible for our industry leading 30-day return / 60-day exchange program. 30-DAY RETURNS All orders from Seasons Reflection Co. are backed by our don't love it, don't keep it 30-day return guarantee. If you are not happy for any reason, simply return your order for a full refund.* *Limitations apply, see terms below. 60-DAY EXCHANGE We get it, plans change! That's we we offer an industry leading 60-day exchange! Simply exchange or return your new item for store credit!* *Limitations apply, see terms below. Sign up for some Magic We're just getting started. far more ways to reflect the season coming your way. Sign up for sales, updates, and new arrivals.

Premium Christmas Garlands & Wreaths Accessibility Last updated: October 28, 2024 We designed our website to be more of a catalogue browsing experience and not necessarily a traditional web store. Understanding that this may be hard for some to navigate, simply search our site for 'products' and you will see the list of product we have on offer. If you find any part of our website challenging or particularly difficult, please, let us know and we will be glad to assist you or make accommodations and changes where necessary.

SnoFlock A Seasons Reflection Co. Signature Product. BRAND ALL-IN-ONE SNOW FLOCKING POWDER. 1 Generously spray your tree with water. 2 Add SnoFlock to your sifter. As you sift SnoFlock, spray the falling flocking onto the tree with a spray bottle. You can also sprinkle gently with your fingers, no sifter required! 3 Seal with another misting of water. After SnoFlock cures, decorate and enjoy! Looking for detailed instructions? Find them here: SnoFlock Application Instructions. Back in Stock! 5 POUND BOX $39.95 Originally priced: $49.95 Add to Cart Signature all-in-one adhesive snow flocking powder in our large 5 pound box. Perfect for large trees and all of your side projects. More Details THE ORIGINAL AT HOME ALL-IN-ONE FLOCKING POWDER BRAND. PROUDLY MADE IN THE USA! Slide for Sno! SUPER EASY APPLICATION! ON SALE! 2 POUND BAG $15.98 Originally priced: $29.95 Add to Cart Signature SnoFlock in our best selling two pound bag. Perfect for 6-7 foot Christmas trees, garlands & wreaths, and smaller projects. More Details DISCOVER THESE INCREDIBLE SNOFLOCK PROJECTS! Load More