Noble Fraser: a captivating invigarating fragrance that smells just like a fresh-cut Christmas tree. Bring home the fragrance of Christmas. Developed in house by our partnership with aerdom. BRING HOME CHRISTMAS Our line of signature home fragrances coming soon. Seasons Reflection is thrilled to announce our signature home fragrances created in partnership with award winning perfumers. Unlike generic and lifeless representations of holiday fragrances, we're approaching our line of fragrances in the same way designers approach top-shelf perfumery. Focusing on quality ingredients, extracts, isolates, and essentials, we're working with talented noses to bring an entirely new dimension to your holiday home. Simply put: we're bottling your cherished Christmas memories.

Have an issue? Contact us for help and service with SnoFlock, VintaGlo, Branch & Fir, or any of our selection of fine holiday decor. The Help Desk We strive on providing dedicated, knowledgeable support. The fastest way to reach us is generally via our email: SUPPORT@SEASONSREFLECTION.COM Contact Form Name* Email* Message* Submit Let's have a chat Online chat hours: Monday - Friday 8am - 8pm PST Saturday 12pm - 11pm PST Sunday Closed LIVE CHAT ACCESSIBLE AT THE RIGHT CORNER OF YOUR SCREEN Please note: during the holiday rush we prioritize order fulfillment in the early and late hours of the day, during this time, live chat responses may be delayed. Frequent Inquiries: GENERAL TOPICS If I receive my order and it arrives damaged. What should I do? All orders are shipped with the highest quality standards, with the utmost care. If a package is clearly damaged (e.i. package is ripped/ crushed) refuse the package from the carrier. If the contents were damaged without any noticeable damage on the exterior packaging, not to worry! Contact us immediately and we will get this issue resolved as quickly as possible. Do you accept returns? Certainly! Return any un-used unopened items within 30 days for a full refund, minus postage. Kept it for longer? We offer a 60-day exchange or store credit policy for all brand new unopened items! Used, altered, modified, or abused products are eligible for return on a case-by-case basis and will be subject to restocking fees. You're changing the name to Merry Co., are you being sold? Absolutely not! Season's Reflection Co. operated from 2014 to 2024, has no outside investors. Initially, we planned to offer a variety of seasonal products but quickly discovered that the Christmas Season was where we truly shined. In 2022, we began searching for a new name to represent our brand. Merry Co., also known as The Merry Company, found its way into our hearts. After dreaming up the tagline "A Tradition of Christmas," it solidified its place in our minds, and we simply couldn't pass up the opportunity to move in this new direction. Even after our rename, we remain a fully self-run, family-owned operation dedicated to producing quality products and impeccable service. Do you ship internationally? Yes! We ship to almost 30 countries. Simply add your items to cart and you should have a automatic shipping estimate. Shipping estimates to some countries are not available and it would be best to contact us support@seasonsreflection.com to get a shipping quote. Note some of our lighting products won't work with international currents or voltages. VINTAGLO TOPICS Will Vintaglo lights be avaliable in 220/240 Volts for Europe? At this time, VintaGlo is available only as a 100-125V AC/DC-compatible light string, suitable for power systems in the United States, Canada, and Japan. Currently, the only way to use VintaGlo in Europe is by using a step-down inverter to convert power from 220/240V to 120V. These inverters are readily available at home improvement stores and online. We are actively working on EU-compatible sets! However, we do not yet have an estimated release date. As a small operation, we are focused on improving our existing product lines before launching new options for additional markets. That said, we are expanding our production capacity to support the development of 220/240V-compatible sets. Stay tuned for updates through our newsletter! Will you have more Vintaglo color options? Yes! The most popular options will be developed first. Currently, we are focusing on releasing the ever-popular Red, Green, Blue, Amber, and Magenta mix. When we have additional production capacity, we do plan to release solid-colored sets and more mini-light styles. Got a suggestion? Let us know! We work year-round to develop and improve our products and are always excited to hear customer preferences and ideas. Your feedback helps us allocate our time and development resources to the most requested products. Why are you focused on plastic bulbs, rather than glass? One of our favorite questions! It's no secret that LEDs made energy-efficient, long-lasting, and durable holiday lighting possible. However, this came at the cost of warm, beautiful colors. Today, manufacturing practices have become so streamlined and cost-efficient that many LED sets are being made to standards no more durable than the incandescent sets of the past. To us, this made no sense. Why invest in a new technology if you're still susceptible to the fragility of yesterday's sets while also compromising the warm, rich color? When launching Vintaglo, our first and foremost non-negotiable was quality, long-lasting sets. This is why we are so focused on plastic composite development. We've developed all our plastic compositions from the ground up, replicating glass-like reflective qualities in plastic and achieving something never before done in the industry. Because we are reflecting and filtering color through plastics that are millimeters thick—rather than microns for lacquered glass—achieving that imperfectly perfect look is extremely difficult and costly. This is why it was never attempted before in the industry. Additionally, the quality of the LED diode plays a critical role. Developing, and implementing, an extremely high-quality LED in a tiny package to then cap it with a custom composite cap is far too expensive for most manufacturers to even consider. Sadly, no matter the quality of colored lacquers or glass, the lenses of current glass offerings still fade in the sun, peel over time, and make decorating more time-consuming and frustrating when you're dealing with fragile glass lenses and bulbs. This, once again, is why we focused so heavily on composites. Our Vintaglo Professional Series mini-lights will not fade under normal operating conditions or shatter during rough installation. Our sets undergo a minimum of 10-season-equivalent UV testing before approval, ensuring they will last, fade-free, for years to come. Will Vintaglo ever have glass lights? Glass-based lighting is certainly an open door for us. We are looking into every option available to extend our offerings to people who have specific preferences—which include glass sets. Whats the deal with Vintaglo bulbs? Will they ever be released? At Vintaglo, we are dedicated to our philosophy of creating long-lasting, durable, composite-based construction methods that replicate the warm, authentic look of glass incandescent lighting. This has proven to be a significant challenge, and our focus remains on perfecting this development. While we are making great progress, we currently don’t have a specific timeline for when these bulbs will be ready for enjoyment. ON A SIDE NOTE: It's no secret that there are already plenty of amazing LED C-style glass bulbs on the market. If you're in a hurry to complete your holiday setup, we encourage everyone to support small businesses—even if it's not our own. Every small business dedicated to this craft contributes to the heart of holiday traditions by creating unique, meaningful products. Developments like vintage-style holiday lighting require countless hours of design, testing, and production—work that many large manufacturers shy away from, preferring to continue producing the same easy-to-sell products year after year. Supporting small businesses helps accelerate the development of innovative new lighting products that a select few are so eagerly waiting for. Return Terms & Conditions General Terms Lighting Garlands & Wreaths SnoFlock Flocking 30 Day returns with full refund for new, unused items, in original condition. 60-day exchanges for a different item from our store or store credit for new, unused items, in original condition. Less return postage. Used, altered, modified, or abused products are subject to restocking fees and are not eligible for our 60-day exchange program. Lighting should be returned in the original condition. Signs of obvious use or neglect are subject to restocking fees. Due to the nature of our Vintage replicating technologies, our lights are made with a hybrid process combining old and new technologies with patent pending elements, some variation is normal and leads to the overall aesthetic charm. Full 30-day return policy applies to unused garlands & wreaths. Any greenery that is returned with any attempts to alter, remove branches, add flocking, painted, glittered, or otherwise changed in other permanent manner are not eligible for returns. Used or neglected items may be subject to an up-to 50% restocking fee determined on a per case basis. Only new and unused garlands & wreaths are eligible for our 60-day exchanges. SnoFlock is covered by an extensive 30-day return, and a 30-day guarantee! If SnoFlock is not the best artificial snow flocking you’ve tried, simply return your used package within 30-days of your original order date to receive a full store credit or refund (minus original postage costs). New, unopened packages are eligible for our industry leading 30-day return / 60-day exchange program. 30-DAY RETURNS All orders from Seasons Reflection Co. are backed by our don't love it, don't keep it 30-day return guarantee. If you are not happy for any reason, simply return your order for a full refund.* *Limitations apply, see terms below. 60-DAY EXCHANGE We get it, plans change! That's we we offer an industry leading 60-day exchange! Simply exchange or return your new item for store credit!* *Limitations apply, see terms below. Sign up for some Magic We're just getting started. far more ways to reflect the season coming your way. Sign up for sales, updates, and new arrivals.

Seasons Reflection Co. collects certian information and cookes. Read our privacy policy to understand all the details and collection services we partake in. Premium Christmas Garlands & Wreaths Privacy Policy Last updated: October 28, 2024 This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our website and purchasers of our products. In short, although we do collect your personal information—e.x. Name, email, IP Address— we will never send nor sell your information to any advertisers. We will only use such information to improve our site and to benefit you through our products, services, or newsletters, if subscribed. Your privacy is our priority, so any payment information entered on this website is protected, secured, and encrypted, where necessary, to the best of our abilities and that of our website host. More information is detailed below. We use your personal information only for providing and improving our website, products, and services. By using our website, you agree to the collection and use of information in accordance with this policy. INFORMATION COLLECTION AND USE While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address, and IP address. LOG DATA Like most site operators, we collect information that your browser sends whenever you visit our website, called "log data". This log data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other numerical statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data to help us determine how our website is used and where we need to focus our improvement efforts. Try and google "What's my IP Address", this information is the log data that every website has free access to and every website collects and stores for analytics. COMMUNICATIONS We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be relevant to you—such as product recalls and safety information. Our newsletter is generally limited to a few emails per year during the holiday seasons: September to December. We will never sell your email to marketers or advertisers. COOKIES Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We have tried to make our website "cookies friendly" by having very little pages that require cookies; thus, should you disable cookies on your browser, you should be able to use our website without any noticeable issues. SECURITY The absolute priority of our privacy policy is the security of your personal information, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. This is the reason why we allocate payment processing to PayPal, as they are the industry leader in secure internet payment transactions. PayPal is able to accept any form of payment through any major credit card and are set up to do so on this website. CHANGES TO THIS PRIVACY POLICY This Privacy Policy is effective as of October 28, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. What constitutes a material change will be determined at our sole discretion. CLARIFICATIONS OR QUESTIONS If you have any questions about this Privacy Policy or need clarification about any of its aspects, please contact us.