Free Shipping on $30+ or $4.99 Flat rate shipping (Continental U.S. Only)
If you don't love it, don't keep it. Hassle free 30-day returns.
Order before 12pm PST for same-day order fulfillment.
Changed your mind? 60-Day extended exchanges!
The Help Desk
We strive on providing dedicated, knowledgeable support. The fastest way to reach us is generally via our email:
SUPPORT@SEASONSREFLECTION.COM
Contact Form
Let's have a chat
Online chat hours:
Monday - Friday
8am - 8pm PST
Saturday
12pm - 11pm PST
Sunday
Closed
LIVE CHAT ACCESSABLE AT RIGHT CORNER OF YOUR SCREEN
Please note: during the holiday rush we prioritize order fulfillment in the early and late hours of the day, during this time, live chat responses may be delayed.
Frequent Inquiries:
GENERAL TOPICS
All orders are shipped with the highest quality standards, with the utmost care. If a package is clearly damaged (e.i. package is ripped/ crushed) refuse the package from the carrier. If the contents were damaged without any noticeable damage on the exterior packaging, not to worry! Contact us immediately and we will get this issue resolved as quickly as possible.
Certainly! Return any un-used unopened items within 30 days for a full refund, minus postage. Kept it for longer? We offer a 60-day exchange or store credit policy for all brand new unopened items! Used, altered, modified, or abused products are eligible for return on a case-by-case basis and will be subject to restocking fees.
Yes! We ship to almost 30 countries. Simply add your items to cart and you should have a automatic shipping estimate. Shipping estimates to some countries are not available and it would be best to contact us support@seasonsreflection.com to get a shipping quote. Note some of our lighting products won't work with international currents or voltages.
Return Terms & Conditions
30 Day returns with full refund for new, unused items, in original condition. 60-day exchanges for a different item from our store or store credit for new, unused items, in original condition. Less return postage.
Used, altered, modified, or abused products are subject to restocking fees and are not eligible for our 60-day exchange program.
30-DAY RETURNS
All orders from Seasons Reflection Co. are backed by our don't love it, don't keep it 30-day return guarantee. If you are not happy for any reason, simply return your order for a full refund.*
*Limitations apply, see terms below.
60-DAY EXCHANGE
We get it, plans change! That's we we offer an industry leading 60-day exchange! Simply exchange or return your new item for store credit!*
*Limitations apply, see terms below.